ReBOUND je tvrtka odabrana od strane prodavatelja kako bi vraćanje proizvoda bilo jednostavnije i često jeftinije za njihove međunarodne kupce.

Kroz naš internetski sustav za rezervacije, kupljene proizvode možete vratiti prodavatelju putem naše mreže lokacija diljem svijeta, po znatno nižoj cijeni od one koju nudi vaša lokalna pošta.

Cilj nam je dati vam izbor načina povratka putem pouzdanih lokalnih dostavljača i, u većini slučajeva, omogućiti vam praćenje povratka pošiljke kako biste u svakom trenutku znali gdje se pošiljka nalazi.

Odabirom tvrtke ReBOUND, naši maloprodajni partneri poduzeli su korake kako bi se osiguralo da je vaš doživljaj povrata pošiljke lakši, jeftiniji i jednostavniji. Vi i vaš prodavatelj imat ćete bolji pregled statusa povrata, čime prodavatelj može ubrzati postupak povrata novca.

You can view Missguided’s return policy on the Missguided site.

To organise a return, simply follow the steps in our booking process. Then print your shipping documents, enclose the returns form within the package, fix the label to the outside of your package and send the item back through your chosen method.

If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and attach this to your parcel.

If you have chosen a drop off service, take your return to the most convenient drop point. If you have chosen a home collection, then the courier will arrive at your chosen pick-up address on the date and time requested.

You can then track the status of your return until it is delivered to the retailers return warehouse.

After this point, the retailer will process your return and arrange for your refund in accordance with their specific returns policy.

Unfortunately Missguided are not able to process multiple orders returned in one parcel.

Please arrange separate returns via Rebound for each order.

If you have paid for your return label and no longer want to return, please contact Missguided with your order number and request to cancel the return. It usually takes 2-3 days for your return label fee to be refunded once the label has been cancelled.

Please send Missguided your order number/tracking number so we can investigate the status of your return.

If you see more than one ‘pending’ charge on your bank account, this usually happens when you click the ‘Backspace’ on the website during the payment stage. Do not worry, these will be automatically refunded within 72 hours.

If these transactions still appear on your account after 72 hours then please contact ReBOUND at hello@reboundreturns.com .

If you are having trouble registering a return, please contact Missguided with your order number and screenshots of the error message you are seeing.

Please send Missguided your order number and proof of drop off receipt so we can investigate why your tracking has not updated.